Contact Information

We welcome your comments and suggestions, so please let us know how we can better serve you.

Our Headquarters

  • SourceESB:
  • 16815 Von Karman Ave., Suite #150
  • Irvine, California 92606-4920
  • (800) 836-9000
  • (949) 252-1146
  • (800) 542-2144 - FAX

Contact a Department

  • Customer Service:
  • General company and human resources questions or comments and suggestions.
  • Circulation:
  • New or renewal complementary subscription information questions, subscription updates or changes, status of book request, or shipment tracking. Book order pricing, shipping charges, or shipment tracking.
  • Webmaster:
  • Part Number Search registration and use, submitting inventory files, web site error messages, and general site questions.
  • Publisher:
  • Book and Online content licensing agreements. Penton Media, Inc. questions.
  • Bill Baumann
  • (212) 204-4365
  • Sales:
  • Advertising rates and information for print and/or online ads, closing and publishing dates, and general advertising question.
  • (800)836-9000
  • Editorial:
  • Distributor or Representative listings (manufacturers, franchise verification, and address, phone or fax changes). Manufacturer listings (product line updates).
  • Ad Production:
  • Artwork specifications, how to submit files, artwork and proof deadlines, and artwork changes.
  • Research/Development:
  • Suggestions or ideas on how the book or site can be enhanced.